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00 - Presenting Transitions to Patients: Your Self-Guided Training Resource

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Training ensures patient knowledge and satisfaction

Creating loyal, repeat customers is a high priority for any practice. With a 94% customer repurchase rate, Transitions® lenses are an excellent choice to build your repeat business. However, consistently presenting the features, benefits and advantages of Transitions lenses to your patients is key to their understanding the product and being satisfied with their ongoing wearing experience. This self-guided training can set you up for success right from the beginning. You will learn several proven approaches to presenting Transitions lenses. Other valuable learning includes:

  1. Creating a product experience using various tools and techniques
  2. Using lifestyle questions to determine which Transitions lenses are right your patient
  3. Using positive language and fact to overcome patient objections